Frequently Asked Questions
Find quick answers about our products, purchases, downloads, and more.
Purchases & Payments
We accept payments through PayPal, allowing you to use credit cards, debit cards, or your PayPal balance securely.
Yes. All transactions are processed through PayPal with end-to-end encryption. We never store your card data.
Yes. Once your purchase is complete, you can access the details in the Purchases section of your account. For electronic invoices, make sure to complete your profile.
Yes, within the legal timeframe. Since these are digital products, access to the resource is revoked immediately upon refund.
Downloads
Go to your account and visit the Downloads section. There you'll find all purchased products with their download button.
Access is lifetime as long as the product remains on the platform. We recommend downloading and backing up immediately after purchase.
Most products are delivered in ZIP format. Inkscape extensions may come in specific formats depending on their type.
Yes, you can download your products from any device by logging into your account.
Account
Go to the registration page, enter your email and a secure password, accept the terms, and click Register.
On the login page, click Forgot your password? and we'll send a recovery link to your email.
Email is your unique identifier and cannot be changed. If you need to use another one, create a new account.
Yes, write to us at info@ofimatikos.com from the email associated with your account and we'll process the deletion.
Technical Support
Yes. We update our extensions to maintain compatibility with the latest versions of Inkscape. Check each product page for specific info.
Each product includes a step-by-step installation guide. Typically, you copy the files to Inkscape's extensions folder and restart the program.
Yes. You can contact us through the Contact page or write to info@ofimatikos.com. We'll respond within 24-48 business hours.
Most of our products work on all three operating systems. Specific compatibility is listed on each product page.